Learning & Development Administrator

Role Purpose

To provide administrative and coordination support to the Learning & Development function, ensuring the effective scheduling, delivery, tracking, and reporting of learning activities across Innovo.

• Maintain the training calendar and coordinate scheduled learning programmes.
• Support training invitations, attendance, and completion records.

• Coordinate training schedules, venues, meeting rooms, virtual sessions, materials, equipment, and catering requirements. 
• Liaise with facilitators, employees, internal stakeholders, and external training providers.
• Ensure training materials and resources are prepared and available before each session.

• Administer learning activities within SAP SuccessFactors Learning or other approved learning platforms. 
• Create and update enrolments, attendance, and completion records.
• Ensure learning records and system data are accurate and up to date.

• Maintain accurate training records, attendance sheets, certificates, evaluations, and supporting documentation. 
• Track completion of mandatory and compliance-related training and follow up on outstanding requirements.
• Support internal and external audits by maintaining and providing required training records and evidence.

Key Accountabilities

• Maintain L&D reports, trackers, databases, and dashboards.
• Support the preparation of management reports and presentations.
• Ensure accuracy and confidentiality of employee learning data.

• Support purchase requisitions, purchase orders, invoices, and payment follow-ups related to learning activities.

• Coordinate post-training feedback and evaluation surveys.
• Maintain evaluation results and support reporting on learner feedback
• Support follow-up actions arising from training evaluations.

• Maintain effective communication with participants before and after learning programmes.
• Provide professional and responsive support to employees throughout their learning experience.

• Adhere to Quality standards and support continuous improvement initiatives to enhance business performance.
• Ensure strict adherence of HSE policies and procedures set. Report HSE incidents/violations etc. to superiors on time

• Encourage innovative thinking to enhance outcomes and reduce costs without compromising quality.

Qualifications, Experience, Knowledge & Skills

• Bachelor’s degree in Human Resources, Business Administration or a related discipline preferred.
• 0-2 years of experience in learning and development, coordination or related administrative role.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook.