Senior Learning and Devlopment Specialist

Role Purpose

The Senior L&D Specialist ensures employees have access to meaningful development opportunities—ranging from technical training and compliance to leadership and career growth.

Key Accountabilities

• Learning Strategy & Planning:
• Support and conduct training needs analysis in coordination with People Partners to identify skill gaps across field and office roles.
• Training Design & Delivery:
• Develop and deliver engaging training programs using various formats (instructor-led, virtual, on-site, and e-learning).
• Facilitate onboarding and upskilling sessions for both site and office personnel.
• Learning Management System (LMS):
• Administer and maintain the SAP Learning Management System (LMS) to ensure accurate training records, reporting, and user support.
• Upload and track training content, schedule sessions, and manage user profiles and certifications.
• Supplier Relationship Management:
• Manage relationships with external training providers, including sourcing, contract coordination, quality assurance, and supplier evaluation.
• Coordinate logistics and scheduling training with vendors and ensure alignment with organizational standards.
• Reporting & Evaluation:
• Generate detailed reports on training participation, completion rates, compliance status, and learning effectiveness using the LMS and HR analytics tools.
• Monitor KPIs and provide insights to support decision-making and programs refinement.
• Stakeholder Collaboration:
• Collaborate closely with People Partners to ensure training programs meet operational and regulatory requirements.

Qualifications, Experience, Knowledge & Skills

• Bachelor’s degree in management or human resources.
• 4 to 5 years of experience in learning and development, with relevant experience.
• Experience in training delivery, instructional design, and needs analysis.
• Proven experience managing an LMS platform, especially SAP-based LMS systems.
• Strong vendor/supplier management and coordination skills.
• Proficiency in Microsoft Office Suite and familiarity with digital learning tools.
• Excellent facilitation, organizational, and communication skills.